§1 Phases and their outputs
| Phase | Key output |
|---|---|
| Planning / feasibility | Scope, schedule, feasibility study |
| Requirements analysis | Requirements specification |
| Design | Architecture, database and interface designs |
| Implementation | Source code |
| Testing | Test plans, results, defect reports |
| Deployment | Installed system, user training |
| Maintenance | Fixes and enhancements |
§2 Process models
§3 Testing and maintenance vocabulary
! Common traps
- Confusing verification ('built it right') with validation ('built the right thing').
Coverage source: 2023 ICT Proficiency Certification Examination FAQs (file dated 14 Feb 2023) (third-party copy)